Profile Summary
Delivering New Business Capabilities Through Technology
Seasoned Tech Executive | IT Executive Leadership | AI & Automation | Digital Transformation | IT Governance | Cybersecurity | Enterprise Architecture | Business Intelligence & Analytics | Cloud Solutions | IT Service Management | IT Operations
Global CIO with 23+ years of experience leading digital transformation, cloud strategy, and enterprise security across SaaS, healthcare, biotech, and financial industries. Proven record of driving $6M+ in cost savings, achieving SOC 2 / HiTrust / ISO 27001 compliance, managing $25M+ budgets, and leading 60+ global IT professionals. Expert in aligning technology with business strategy, integrating M&A portfolios, and delivering scalable, secure platforms that fuel growth, efficiency, and innovation.
CORE COMPETENCIES
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Executive Leadership: IT Strategy, M&A Integration, Agile Leadership, IT Governance.
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Operations & Delivery: Vendor Management, DevOps/CloudOps, Business Process Optimization, Cost Control.
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Technology Expertise: AI/Automation, Cloud (AWS/Azure/GCP), Cybersecurity (XDR, IAM, SASE), ERP & SaaS Modernization.
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Analysis & Planning: Business Continuity & Disaster Recovery, Risk Assessment, Compliance (SOC 2, ISO 27001, HiTrust, GDPR, PCI).
Languages
English: Fluent
Arabic: Native
Persian: Read & Write
Aramaic: Read & Write
Professional Experience
VP of IT, Security & Infrastructure / CISO at Reveleer
Glendale, CA. 2023 - Current
VP of IT & Infrastructure / CIO at Dotmatics
Boston, MA. 2022 - 2023
Recruited to drive enterprise-wide technology transformation, to modernize legacy technology stack and policies, and spearhead transition to Cloud-First mindset | Influence/guide the strategic vision and long-term M&A strategy/direction for several teams – including IT Operations, SecOps, and SysOps | Lead day-to-day IT & SecOps operations globally across 14 locations, serving 1000+ employees.
VP of IT & Production Support / CISO at Caremetx
Boston, MA. 2018 - 2022
Hired to rebuild the IT/DevOps Dept. & align business/IT relationship, turn IT into a true business partner and a value center | Build a comprehensive and holistic IT/DevOps strategy to support, secure, develop & optimize the SaaS-based Resilix CRM Platform | Lead day-to-day IT & DevOps operations globally across 17 locations, serving 1500+ employees | 13 direct reports | Managed IT Infrastructure, DevOps, SecOps, & Resilix Production Support | Managed IT budgets, planning & forecasting, resource allocation, cost control, and end-user experience | Reported to CTO.
IT Oprations Manager at Abiomed
Danvers, MA. 2016 - 2018
Brought on board to turn around business/IT relationship, rebuild technical support, and fill IT leadership vacuum | Lead day-to-day IT operations in the US, Germany, and Japan serving 1700+ employees | 16 direct reports | Managed IT Infrastructure, project management, support, technical business solutions, multimillion-dollar budgets, forecasting, resource allocation, cost control, and end-user computing | Reported to CIO.
Senior Systems Engineer at Clean Harbors
Norwell, MA. 2015 - 2016
Led the System Engineering group | Managed complex IT Infrastructure projects by resolving issues in reliability, integration, and logistics | Coordinated teams, managed business requirements, implemented evaluation measurements, and employed complex work processes, optimization methods, and risk management tools | 18K+ Employees.
Senior Systems Engineer at Boston Helpdesk
Boston, MA. 2013 - 2015
Provided the highest technical support & consultancy levels in areas such as Microsoft-related technologies, virtualization, cloud solutions, remote access solutions, networking & Security. Managed escalated support issues, ran security audits & assessments, offered consultation to clients, conducted network assessments, provided solutions to client issues, and reported on incident progress | Supported and mentored the service desk and the system administration teams.
Group IT Manager at MHG International
Damascus, Syria. 2011 - 2012
Top authority for IT vision and strategy, IT policies & procedures, architecture, systems, infrastructure, operations, service delivery, security, vendor management, audits & compliance | Managed multimillion-dollar budget. Implemented Business Continuity & Disaster Recovery measures | Built & led a lean, highly leveraged team of 13 team members | Managed Development, Systems & Managed Services | provided the right-sized cost-efficient technology to provide optimal functionality across the group | Reported to CEO.
Skills
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AI & Automation
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IT Strategy & Execution
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Agile Leadership
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Incident Management & Response
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Data Security
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People Growth & Development
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Risk Assessment & MGMT
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Budgeting & Financial Planning
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Business Impact Analysis
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Business Continuity Planning
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Disaster Recovery
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Vendor Management
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Merger & Acquisition Management
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Process Optimization
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Business Analysis
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Compliance & Audit
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IT Governance
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Capacity Planning
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SDLC
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Cost Reduction & Revenue Gains
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Project & Program MGMT
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IT/Business Translation
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Change Management
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Documentation
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Forecasting, KPIs & SLAs
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Six Sigma & Lean Methodologies
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Negotiations & Persuasion
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Cloud Computing "SaaS, PaaS, IaaS, CaaS, IaC"
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DevOps "CI/CD, Containers, SRE, Source Control"
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Virtualization "VMware, Hyper-V, Citrix"
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Unified Communications
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Infrastructure Management
Earlier IT Experience
Senior Systems & Database Administrator at Bank Audi
Damascus, Syria. 2008 - 2011
Senior Systems & Network Administrator at SKIC
Damascus, Syria. 2006 - 2008
Systems & Network Engineer (Part Time) at KRSF
Damascus, Syria. 2005 - 2006
Systems & Network Administrator at Katakit
Damascus, Syria. 2005 - 2006
Systems & Network Administrator at GSEL
Damascus, Syria. 2003 - 2005
Education
Professional Certificate Program, Leadership and Communication at HarvardX, USA.
Executive Certificate in "Management & Leadership" at MIT Sloan School of Management, Cambridge, USA.
Master of Management Degree in "Information Technology Management" at Charles Sturt University, Bathurst, Australia.
Graduate Certificate in "Information Technology Management" at Charles Sturt University, Bathurst, Australia.
Bachelor of Humanitarian Science in "History" at Damascus University, Damascus, Syria.
